At the moment, we only deliver within Ireland. We are working on expanding to other European countries.

We offer free delivery on all orders, regardless of order value. Whether you order one item or several, you won’t pay any delivery cost.

Orders are processed within 1–3 working days. The standard delivery time within Ireland is 2–5 working days, depending on the delivery address.

Yes, as soon as your order has been dispatched, you can track it via our tracking page (track & trace). You can also use the following link: https://elvoirstudio.com/apps/parcelpanel

You can return items within 30 days of receiving your order. To ensure a smooth return process, we recommend reading our return policy, which can be found at the bottom of the website. If you would like to register a return, simply send us an email. Our team is ready to assist you and guide you through the entire return process.

Please contact our customer service as soon as possible, stating your order number and attaching photos of the damaged item. We will of course ensure that an appropriate solution is provided.

You can exchange items by returning them in accordance with our return policy and then placing a new order for the desired item. To begin the process, please send an email to support@elvoirstudio.com.

We accept Creditcard, Apple pay, Google pay and Klarna as our payment providers. With those you can pay securely using various options, such as instant payment or payment after delivery.

Yes, with Klarna you have the option to pay later. At checkout, you can choose the payment option that suits you best, depending on what Klarna offers.

Yes, payments in our webshop are completely secure. All payments are processed with trusted and internationally recognised payment providers that uses advanced security solutions.

Yes, when you place an order with us, you will receive an order confirmation by email, where you will find all relevant payment information.

If you would like to cancel or change your order, please contact our customer service as soon as possible. We can only make changes while your order is still being processed.

Please refer to our size guide on the product page to find the right fit for your body type. If you are unsure, feel free to contact us for assistance.

You can subscribe to our newsletter by entering your email address in the sign-up field at the bottom of the page. You will receive updates on new products and exclusive offers.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use and protect your personal data.